Background

Contact Us

We're here to help! Fill out the form below and our team will get back to you as soon as possible.

Our Address

Praça do Acemista, 252
Vila Bela Aliança
São Paulo, SP
CEP: 05078-040

Phone

(11) 3456-7890

Monday to Friday, 9am - 6pm

Email

contato@sintony.com.br

suporte@sintony.com.br

Social Networks

Send your message

Frequently Asked Questions

How to create a SINTONY account?

To create an account, just click the "Sign In" button at the top of the page and follow the registration instructions. You can sign up using email or through your social media accounts.

How does the compatibility algorithm work?

Our algorithm analyzes your interests, preferences and behavior on the platform to suggest people with higher probability of real compatibility. The more you interact in the app, the better the suggestions will be.

Can I delete my account?

Yes, you can delete your account at any time in the app settings. After deletion, all your data will be permanently removed from our servers within 30 days.

Is SINTONY free?

SINTONY offers free basic features, but we provide premium plans with additional features, such as seeing who liked your profile, advanced filters and boosters to increase your visibility.

How to report a user?

To report a user, access their profile, tap the three dots icon in the upper right corner and select "Report". Choose the reason for the report and our team will analyze the case quickly.

Safety tips for dates?

We recommend meeting the person in public places, informing friends about the date, keeping conversations within the app initially and trusting your intuition. If something seems suspicious, don't hesitate to end the interaction.