Background

Privacy Policy

SINTONY values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our website and application.

By using our services, you agree to the terms described in this policy. We recommend that you read this document in its entirety to understand our privacy practices.

Information We Collect

We may collect the following types of information:

  • Registration Information: Name, date of birth, email, phone number, gender, sexual orientation and relationship preferences.
  • Profile Information: Photos, descriptions, interests, hobbies and other information you choose to share.
  • Location Information: With your permission, we may collect location data to show nearby people.
  • Usage Information: How you interact with the app, including usage patterns and preferences.
  • Device Information: Device type, operating system, app version and other technical data.

How We Use Your Information

We use the collected information to:

  • Provide, maintain and improve our services;
  • Create and manage your account and profile;
  • Process your requests and transactions;
  • Connect you with potential compatible partners;
  • Personalize your experience based on your preferences;
  • Send service-related notifications and updates;
  • Communicate promotions, events and news (if you have not opted out);
  • Analyze usage trends and improve our matching algorithm;
  • Prevent fraudulent or abusive activities.

Information Sharing

We may share your information in the following circumstances:

  • With Other Users: Your profile information is shared with other SINTONY users according to privacy settings you choose.
  • With Service Providers: We may share data with companies that help us operate the service (payment processing, data analysis, hosting).
  • For Legal Requirements: We may disclose information when required by law or to protect our legal rights.
  • In Case of Business Transfer: If SINTONY is involved in a merger, acquisition or asset sale, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for direct marketing purposes.

Data Security

We implement technical and organizational security measures to protect your information against unauthorized access, loss, misuse or alteration. These measures include:

  • Encryption of sensitive data;
  • Restricted access to personal information;
  • Continuous monitoring of systems to identify vulnerabilities;
  • Staff training on data security practices.

Despite these efforts, no method of internet transmission or electronic storage method is 100% secure. Therefore, we cannot guarantee the absolute security of your data.

Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience, analyze trends and administer the site. You can configure your browser to refuse cookies, but this may affect some service functionalities.

Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to information we maintain about you;
  • Correction of inaccurate or incomplete data;
  • Deletion of your personal data;
  • Restriction or objection to processing of your data;
  • Portability of data you provided to us;
  • Withdrawal of consent for future processing.

To exercise these rights, contact us through the channels listed below.

Children's Privacy

Our service is not intended for people under 18 years of age. We do not intentionally collect personal information from children. If we discover that a child under 18 has provided us with personal information, we will immediately delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. In such cases, we take steps to ensure that your information receives an adequate level of protection.

Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal or regulatory reasons. We will notify you of any material changes through a notice on our website or application, or by other means.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

Praça do Acemista, 252, Vila Bela Aliança, São Paulo, SP, CEP: 05078-040

privacidade@sintony.com.br

(11) 3456-7890